I have tried many cleaning services in the East Bay and was not satisfied with any of them until I found Heather's Home Cleaning. Heather is wonderful and the cleaners who are employed by her do an amazing job cleaning exactly what you want done. Some weeks I like to have a once over on the entire house and others I might just want the oven and bathrooms cleaned. Whatever you want, they will do and do well. Heather always calls to remind you of your cleaning day and also to check to make sure everything was cleaned to your satisfaction. I have two fur babies that are always treated very well by Heather and her staff. My cats are my kids and it was extremely important to me that whoever was in my house was kind to my animals. I am so happy to have found a cleaning company that I can stick with long term knowing I will be happy with the results.
Jerdine C. (Alameda)
I've been using Heather's Home Cleaning for about 6 months now, and am still one happy camper. She and her staff are extremely punctual, thorough, and just plain sweet!
Today, we had a new woman from the service clean our house and she did the best job yet! Not only was my house SPOT-LESS, but she even tied cute little bows out of some stray ribbons lying near my windows. Too cute. She also cleaned underneath a pile of woven branches I brought in from outside to decorate my mantle with. Unreal. I didn't expect anyone to tackle that.
When it comes to house cleaning, it's always the little things!
Rachel L. (Alameda)
Heather helped me solve the problem of two teenagers, a very busy schedule and house cleaning. Between my kids' extracurricular programs, we just could not get to the chores of house cleaning to the extent of our requirements. Heather and her team developed a cleaning schedule that fits our budget and our fastidiousness.
Her team has exceeded our expectations within. Heather is exceptionally organized and has provided us with very consistent and professional customer care.
Thank you Heather and team!
Chris A. (Alameda)
We have never had a more professional and courteous house cleaning service. We've been using Heather's Home Cleaning for almost one year, and have never, ever had a problem. I know people scan these reviews, so here's the bullets:
-100% consistent in making a set weekly schedule around our schedules.
-Never been late!
-100% flexible if we have to move the timing for a specific week.
-Heather calls us to remind us each week about the coming appointment.
-Pro cleaning (a spotless 1-bedroom flat in less than 2 hours). Even do the dirty dishes that are around the house if we don't have time to do them.
-Heather calls to follow up after each cleaning to ask if there's anything they missed, that they could do better, etc.
-Heather is a very professional and kind person to work with. 5 stars!
This company is great!!!!
Christopher W. (Alameda)
I can handle regular, workaholic filth--but now that I have 2 pets to clean up after (not to mention a jock type boyfriend), I decided it was time for some backup.
I found Heather on Yelp, called, and Heather set up an appt. right away, over the phone.
She agreed to come over with one of her cleaners the following week to meet us, meet our pets, and to check out our home. Who actually gets to MEET their house cleaner?! They were both so sweet and I felt perfectly comfortable leaving the house and pets in the house cleaner's capable hands.
When I got home from work I could smell the freshness from the entryway. Every nook and cranny was spotless.
The best part: I didn't have to pay until Heather confirmed I was happy with the job. She called that evening to talk about the cleaning, and even mentioned that the cleaner reported having a nice time with our pets while we were gone. Such a relief!
I will definitely be using Heather's Home Cleaning on a monthly basis. Couldn't recommend the service more highly. You deserve it!
Rachel L. (Alameda)