We are very satisfied with the work performed by Heather's crew in our apartment. We have a 4-bed, 2.5-bath home, and they never fail to leave it looking and smelling so clean.
We provide the cleaning tools & supplies, and give them a list of priorities to focus on. We leave home for work in the morning, and when we return in the evening, it's like the cleaning fairies have visited.
Andrew F. (Piedmont)
Heather's Home Cleaning has been the best I've used in the past 10 years. Her staff are always conscientious and hardworking. Proactive, thorough, and enjoy what they do. Great attitude, altruistic and respectful. Heather does a great job in following up and making sure we are satisfied, and is flexible with days and times when needed. I've had cleaners over the past two decades and I can honestly say I have never been more satisfied. Thank you Heather, for your professionalism and consistent standards -- much appreciated!
Barbara C., Alameda, 1/1/13
I have been using Heather's Home Cleaning for over 6 months now; prior to that I used to clean my home myself. Heather was more skeptical than I was about having one of her girl's clean for me--she was worried I would not find any of them up to my standards. The good thing about Heather is she does not stick you with one person, she gives you the opportunity to try different cleaners until you are satisfied. I have been very happy with the services provided, and I have recommended her to several friends. Heather confirms the cleaning the day before, and asks about the work after the job is complete.
It has made my weekends so much better!
Mita R. Alameda, 12/24/12
After moving from San Francisco to El Cerrito, I was skeptical that I could find a cleaning service that did as good of a job as the previous one did. Heather's customer service skills are fantastic. She consistently checks up on me, making sure I'm happy with the service and always ready to hear my critiques. She communicates clearly what to expect and I appreciate that. I've been pretty happy with the level of cleanliness of my home and I consider myself definitely more picky than your average customer! Heather cares about her business and her customers, which is even more important to me than the cleaning itself. I think I've found a keeper!
Emily N. El Cerrito, 12/19/12
I have had many cleaning services and Heather's is one of the best! Reasons why?
1) She worked with me to find the best fit for our house and needs. We found a good match and I am very happy with our service.
2) She consistently calls to confirm each cleaning appointment and then ALWAYS follows up to see how the cleaning was, if the
quality is consistent, and to see if we are getting the ongoing service we need.
3) She is flexible and always works hard to accommodate changes in our schedule if needed, or last minute requests.
4) She is nice and pleasant to work with and always up-beat.
I highly recommend her service! Great job!
Allison Y. Alameda, 12/9/12