I moved to Alameda a year ago and started using Heather's Home Cleaning. I've been extremely pleased with it. Heather, the owner, is very friendly, prompt, and professional, and checks regularly to make sure everything's going well. My housecleaner, Jan, is great! She's thorough and easy to get along with. I love the feeling the house has after she's been here. She's very careful about my dogs and likes having them around even though they get underfoot sometimes. It's also good to feel completely safe leaving her alone in the house when I go to work. They're just good people!
Frances T. (Alameda)
I've been using Heather's Home Cleaning for over a year. Heather is extremely reliable and I really appreciate the weekly call to remind me of the time and date on my house cleaning service. The staff are very good and very nice. It's a great feeling to come home to a clean house with no worries about security.
Heather is also really good about following up to see if I had any issues with the cleaning (I rarely do). If there is any issue, it is remedied by the next cleaning! I wish all my services were as good! And Heather and her cleaning folks deal very well with my 80-year old father who lives with me. I'm not sure how I'd get along without her services and upbeat personality!
Holly A. (Alameda)
We have been using Heather's Home Cleaning for almost a year now, and everything has been wonderful! Before we were using a large national company and felt like the service was not consistent, as different cleaning people would come each time. With Heather, the service is definitely consistent, and the customer service is wonderful. I would recommend her service to my neighbors...and it's a local Alameda company which is an added benefit. Thank you to Heather and Jan for the wonderful work! You have made my life much easier as now I am not always cleaning on the weekends.
Tricia L. (Alameda)
We started using Heather's Home Cleaning last November and couldn't be happier. The owner, Heather Lee, takes an active role in making sure your house is cleaned the way you requested. Not that we had to do it but if we ever have a problem, we feel comfortable going directly to Heather and not having to deal directly with the house cleaner. It's also nice to be able to email Heather and then she handles all the communication with her staff. We used to hate writing lengthy notes to our previous housekeeper when we were usually in a rush to get to work. Heather has also been wonderful when we have had to switch our house cleaning day. We've tried various services over the years, and Heather's Home Cleaning has been the best we have ever found.
Greg T. (Alameda)
It took years to find a good cleaning person/service, but I was finally successful when I met Heather a couple of years ago.
She goes out of her way to work with our schedule, her staff is great, and she always makes sure we're pleased with the cleaning. Oh, and her rates are great. I've paid a lot more and gotten a lot less with other cleaners in the past.
Marta S. (Alameda)